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1. Data We Collect

We collect limited personal data for the purpose of improving user experience, ensuring website functionality, and processing customer inquiries or purchases.

Essential Data (Non-optional)

These cookies are necessary for the operation of our website and cannot be disabled:

  • Session Cookie
    Used by PHP to manage your session. This is essential for the website to function.
  • XSRF-Token Cookie
    Generated by Laravel to protect against Cross-Site Request Forgery (CSRF) attacks. This ensures your requests are secure.

2. Cookies and Tracking

We use cookies to enhance your experience and understand how users interact with our website.

Cookie Consent (EU GDPR)

You can review and save your optional analytics and session-replay choices in Your cookie preferences on this page. No consent popup is displayed. Optional replay remains off unless you explicitly allow both analytics and replay; you can withdraw that choice here at any time. Essential cookies remain necessary for the store to work.


3. How We Use Your Data

We may use your data to:

  • Provide and maintain our website
  • Respond to inquiries and customer service requests
  • Improve user experience
  • Send promotional offers (only if you opt in)

4. Third-Party Services

We do not sell or rent your personal data. If we use third-party services (such as analytics or payment gateways), they will only have access to data necessary for their functions and are also compliant with GDPR.


5. Data Security

We use industry-standard measures to secure your data. This includes encryption, firewalls, and secure server hosting.

6. Optional Masked Session Replay

With your analytics and session-replay consent, Lusmira may record a limited reconstruction of clicks, scrolling and pauses on its public home and product pages to improve the store. This does not capture your device screen, camera, microphone or other websites. Form fields and personal text are masked. Published store content, product details, prices and buttons remain visible. Visual replay excludes checkout, account, order-tracking and staff pages. With the same optional consent, checkout diagnostics record only whether standard contact and address fields are empty, filled or invalid, and whether the submit button was clicked or submission attempted. No entered values, validation messages, checkout URL identifiers or payment details are stored; a submit attempt does not prove an order was placed. We do not use replay to collect email addresses, phone numbers, delivery addresses, passwords or payment information.

Recordings stay on Lusmira servers, are accessible only to authorized administrators, and expire after seven days. Recording is limited to ten minutes per page. You can decline session replay in the existing cookie preferences. Do Not Track and Global Privacy Control signals are respected. Replay data is not used to send abandoned-checkout or promotional messages.

Manage cookie preferences to change your optional analytics and session replay choices.

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